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NOTICE TO ALL 24Shells CUSTOMERS
In keeping with safeguarding the privacy laws, copyright and
trademark laws, and maintaining system and network security,
24Shells, has established its Acceptable Use Policy ("Policy")
to be adhered to and made effective June 1st, 2004. The Policy
applies to all users of the 24Shells Network, including 24Shells
customers and their end users. 24Shells may at any time terminate
service for any violation of the Policy for violations involving
single or repeated violations of the prohibitions listed
below on copyright as set forth in the paragraphs titled
Illegal Usage, System and Network Security, Email Abuse,
and Solicitation Abuse. 24Shells has points of contact for
addressing these complaints. If you have any questions concerning
the Policy and use of it, please contact 24Shells Administration
at 1-888-384-HOST (4678) or abuse@24shells.net
24SHELLS ACCEPTABLE USE POLICY
This Acceptable Use Policy specifies the actions prohibited
by 24Shells, ("24Shells") to users of the 24Shells
Network. 24Shells reserves the right to modify the Policy
at any time. Posting of the Policy and its updates can be
found at www.24shells.net/aup.html
ADULT CONTENT POLICY:
24Shells´s policy is to always operate within the law
on a global basis. The company does not, however, want to place
itself in the position of being a content censor and, if we
are approached by a provider of legal pornographic content
in a country, we will review the account on a case by case
basis. Care will be taken to review the impact beyond the local
geography, given that some countries have tighter restrictions
in this area than others and infringement in these other countries
could result in communications access being cut off for 24Shells,
as a whole. Please contact the Sales Team at sales@24Shells.net for country-by-country constraints and review in all cases.
(Adult Content is only allowed Adult Dedicated Server)
IRC Policy for Virtual and Dedicated Servers:
Customers may not operate and maintain IRC servers which connect
to global IRC networks such as Undernet, EFnet and DALnet.
Use of IRC plug-ins, scripts, add-ons, clones or other software
designed to disrupt or deny service to other users is prohibited.
Harassing or abusive IRC activity is expressly prohibited
under the AUP, including (i) disruption or denial of service
or (ii) the use or joining of “botnets” or the
use of IRC BNC’s or other proxy and re-direction software.
If a Customer’s IRC servers are frequently compromised
or attract denial of service or distributed denial of service
attacks that disrupt or denies service to other Customers
or users, 24Shells may null-route, filter, suspend, or terminate
that Customer’s service.
E-mail and Anti-Spamming Policy:
Users may not send unsolicited bulk messages over the Internet
(i.e., “spamming”) and must comply with all relevant
legislation and regulations on bulk and commercial e-mail,
including the CAN-SPAM Act of 2003.
Mass Mailings – Users may not send
mass unsolicited e-mail, which is email that is sent to recipients
who have
not Confirmed Opt-In or Closed-Loop Opt-In in to mailings from
the User. Users who send mass mailings must maintain complete
and accurate records of all consents and opt-ins, including
the actual e-mail and its headers, and provide such records
to 24Shells upon its request. If a User cannot provide positive
and verifiable proof of such consents and opt-ins, 24Shells
will consider the mass mailing to be unsolicited.
Mailing Lists – Users are prohibited
from operating mailing lists, listservs, or mailing services
that do not target
an audience that has voluntarily signed up for e-mail information
using a Confirmed Opt-In or Closed-Loop Opt-In process or that
has made their e-mail addresses available to a User for distribution
of information. Users who operate mailing lists must maintain
complete and accurate records of all consents and Confirmed
Opt-In or Closed-Loop Opt-In elections (including the actual
e-mails and their headers) and provide such records to 24Shells
upon its request. If a User cannot provide positive and verifiable
proof of such consents and Confirmed Opt-In or Closed-Loop
Opt-In elections, 24Shells will consider the list mailing to
be unsolicited. Any User-maintained mailing list must also
allow any party on the list to remove itself automatically
and permanently.
Other prohibited activities include, without
limitation, the following:
-
Use of 24Shells Network for the receipt
of replies to unsolicited
mass e-mail.
-
Forgery of e-mail headers
(“spoofing”).
-
Spamming via third-party proxy, aggregation
of proxy lists, or installation of proxy mailing software.
-
Configuration of a mail server to accept and
process third-party messages for sending without user identification
and authentication.
-
Hosting web pages advertised
within “spam
e-mail” sent
from another network (“spamvertising”).
-
Hosting
web pages or providing services that support spam.
-
Any
other unsolicited bulk messages, postings, or transmissions
through media such as weblog posts, IRC/chat room
messages, guestbook entries, HTTP referrer log entries, usenet
posts, pop-up messages, instant messages, or SMS
messages.
-
Instructing others in any activity prohibited
by this AUP.
If any Customer or any Third Party User that is a
customer of our Customer uses 24Shells Services,
24Shells Network
or its physical infrastructure in a manner that
causes 24Shells to be “blacklisted” or blocked, 24Shells reserves
the right to (i) suspend permanently or terminate 24Shells
Services of such Customer and/or (ii) suspend or terminate the access to
24Shells services if we receive more than two spam complains within 24 hours (iii) suspend permanently or
terminate the access to 24Shells Services, 24Shells Network
or its physical infrastructure by such Third Party User. Operating
24Shells Service on behalf of, or in connection with, or reselling
any service to persons or firms listed in the Spamhaus Register
of Known Spam Operations database at www.spamhaus.org shall
constitute a violation of this AUP. Block Removal – If,
as a result of a Customer’s actions, 24Shells’s
mail servers or IP address ranges are placed on black
hole lists or other mail filtering software systems,
24Shells shall
charge Customer $250 upfront and $100 per hour thereafter
for any necessary remedial actions.
NETWORK/SYSTEM SECURITY:
Violations of system or network security are prohibited,
and may result in criminal and civil liability and persecution.
24Shells will investigate incidents involving such violations
and may involve and will cooperate with law enforcement
if
a criminal violation is suspected. Examples of system
or network security violations include, without limitation,
the following:
-
Unauthorized access to or use of data, systems
or networks,
including any attempt to probe, scan or test the vulnerability
of a system or network or to breach security or authentication
measures without express authorization of the owner of
the system or network.
-
Using 24Shells, services to
collect, or attempt to collect, personal information
about third parties without
their knowledge
or consent is in violation of this AUP.
-
Unauthorized
monitoring of data or traffic on any network or system
without express authorization of the owner
of the system
or network.
-
Use of the 24Shells, service
for any activity which affects the ability of other people
or systems to
use 24Shells, Services
or the Internet. This includes "denial of service" (DOS)
attacks against another network host or individual user.
Interference with or disruption of other network users, services
or equipment
is prohibited. It is the Member´s responsibility to
ensure that their network is configured in a secure manner.
A Subscriber
may not, through action or inaction, allow others to use
their network for illegal or inappropriate actions. A Subscriber
may not permit their network, through action or inaction,
to
be configured in such a way that gives a third party the
capability to use their network in an illegal or inappropriate
manner.
Unauthorized entry and/or use of another company and/or individual´s
computer system will result in immediate account termination.
24Shells, will not tolerate any subscriber attempting
to access the accounts of others, or penetrate security
measures
of other
systems, whether or not the intrusion results in corruption
or loss of data.
-
Interference with service to any user, host
or network including, without limitation, mailbombing,
flooding, deliberate attempts
to overload a system or broadcast attacks.
-
Forging any TCI/IP packet head or any part
of the header information in an email or newsgroup posting
originating
or passing through
24Shells, network or service is in violation of this
AUP.
EMAIL ABUSE:
Sending unsolicited mail messages, including, without limitation,
commercial advertising and informational announcements, is
explicitly prohibited. A user shall not use another site´s
mail server to relay mail without the express permission of
the site.
NEWSGROUPS ABUSE:
Posting the same or similar message to one or more newsgroups
(excessive cross-posting or multiple-posting, also known
as "SPAM") is explicitly prohibited.
OTHER ACTIVITIES:
Engaging in activities, whether lawful or unlawful, that 24Shells,
determines to be harmful to its subscribers, operations,
reputation, goodwill, or customer relations.
INDIRECT OR ATTEMPT VIOLATIONS OF
THE POLICY, AND ACTUAL ATTEMPTED VIOLATIONS BY A THIRD
PARTY
ON BEHALF OF A 24SHELLS CUSTOMER
OR A CUSTOMER´S END USER, SHALL BE CONSIDERED VIOLATIONS
OF THE POLICY BY SUCH CUSTOMER OR END USER.
24Shells Interim Designation of Agent to Receive Notification
of Claimed Copyright Infringement pursuant to the Digital Millennium
Copyright Act, 17 U.S.C. Section 512
Complaints regarding illegal Use or abuse of System or Network
Security, Email, Solicitation or Spam should be emailed to
24Shells at abuse@24Shells.net
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