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Managed Dedicated Services
Basic Management Service
Basic management services include the installation and configuration
of any popular Server level software packages that you may
require.
Data migration support technicians will also be on hand to
help you integrate your existing/previous files and configs
with our services.
A 24 hour monitoring system will ensure that your server is
kept online at all times.
Advanced Management Service
The advanced management service covers every aspect of your
hosting solution. Our technicians will provide support for
all your running programs including help with custom built
software.
Options such as:
- Server
hardening
This optional service takes OS installation to the next
level. Our installation engineers will help harden your
OS by ensuring
every base package is up to date. Vulnerability assessments
will also be done before your server is even delivered
ensuring the best possible start for your services.
- Security Enhancement
During the installation of your servers we can provide
and install custom security configurations to your specific
requirements. Software firewalls combined with IDS
will
help keep your
data as secure as it can be.
- Control Panel Support
If you opt for control panel software on your server we
can assist with setup, install updates and patches
and help you
troubleshoot any issues. Plesk, WHM, Cpanel and Webmin
supported.
- LAMP Configurations
Linux Apache MySql PHP roll ups. Our technicians are
highly skilled in the setup and configuration of
LAMP services
on all operating systems.
- Geographical Website/Database
Mirroring and Redundancy
Typically used for high traffic applications and e-commerce
solutions, geographical mirroring and redundancy
provides the means to replicate your data on another
server
in another location
(east/west coast USA) to help maintain your server
resources, maximise your service availability and
provide redundancy
for your data.
- Automatic Backup
Whether you require a complete or a partial backup,
just tell us what and when, and our technicians
will will
automate the
process for you. Hourly, daily, weekly or monthly,
it´s
up to you.
- Anti-virus Protection
F-Secure anti-virus protection can be installed and
configured to automatically scan your server
and keep up to date
with the latest releases of the virus definitions.
- Administration Services
Our team of highly experienced technicians will
be there to advise you of the best means
and methods of system
administration. Assistance with package management,
installation and troubleshooting
will help ensure that your always able to
manage your OS.
- Geographical Monitoring System
Our unique geographical monitoring system will
monitor the availability of all your servers
from several
locations around
the world. Statistics can be made available
upon request to show you exactly how long it is taking
for the designated
locations
to get a response from your servers.
All of the above options will be available
to you with the necessary help and support
required
to
maintain the highest
level of service for your end users.
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